Office opening hours

Monday to Fridays: 8:30am – 4pm
Email  or use the email form below.
Phone +61 (03) 8673 6288

We try our best to answer all enquiries on the day and all out-of-hours messages by the next business day.
Though since you’re here, check out our FAQ page, it may answer your question.


Share your #grocerylove with us on Facebook, Instagram or Twitter.
Our live stream videos and more are on Youtube.

Our postal and delivery address

20 Water Rd Preston
Vic 3072

Fax +61 (03) 8673 6299
ABN 60133437610

CERES Community Environment Park

For general CERES enquiries including the CERES Grocery, Education, Nursery or Workshops:
Phone (03) 9389 0100

Our Service Guarantee

From time to time deliveries get mixed up or things aren’t quite right. And we understand such unexpected things can be an inconvenience.

So, if something happens please email or call us. And if you let us know before 8am on a weekday we can usually redeliver that day.

– If your order is over $40 we can deliver it to your home by the next business day.

– Or if it’s something smaller (under $40), we’ll apply either a store credit to be used against future purchases or a refund to your credit/debit card.

Just fill out this form (below) and we’ll make it happen.

  • Contact Us

Thanks for your support!