Do you have a query about your order?
From time to time deliveries get mixed up or things aren’t quite right. And we understand the inconvenience that can cause. So, if anything unexpected happens simply email or call us on (03) 8673 6288.
We’ll promptly resolve any issues we can and make sure you have everything you need.
Get in touch
Phone: +61 (03) 8673 6288
Live chat: Chat directly to our customer service team here – just click the orange chat icon (bottom right of screen) during office hours.
Office hours: Monday to Friday 8am – 4pm
FAQs: Find the answers to your burning questions here!
Our postal and delivery address
20 Water Rd Preston
Fax +61 (03) 8673 6299
CERES Community Environment Park
For general CERES enquiries including the CERES Organic Grocery and Bakery, Education, Nursery or Workshops:
Phone (03) 9389 0100