Do you have a query about your order?
From time to time deliveries get mixed up or things aren’t quite right. And we understand the inconvenience that can cause. So, if anything unexpected happens simply email or call us on (03) 8673 6288.
We’ll promptly resolve any issues we can and make sure you have everything you need.
Get in touch
Phone: +61 (03) 8673 6288
Live chat: Chat directly to our customer service team here – just click the orange chat icon (bottom right of screen) during office hours.
Office hours: Monday to Friday 8am – 4pm
FAQs: Find the answers to your burning questions here!
Our postal and delivery address
20 Water Rd Preston
Fax +61 (03) 8673 6299
Wholesale supplier enquiries
If you’d like to share what you grow or make with the CERES Fair Food community, please get in touch with us!
For organic produce please email Joshua at firstname.lastname@example.org
For all grocery items and artisan products, please email Shell at email@example.com
CERES Community Environment Park
For general CERES enquiries including the CERES Organic Grocery and Bakery, Nursery, Merri Cafe or The CERES School of Nature and Climate:
Phone (03) 9389 0100