Our Service Guarantee
Do you have a delivery query?
From time to time deliveries get mixed up or things aren’t quite right. And we understand the inconvenience that can cause. So, if anything unexpected happens simply email or call us on (03) 8673 6288.
We’ll promptly resolve any issues we can and make sure you have everything you need. Thank you!
Office opening hours
Monday to Fridays: 8am – 4pm
Phone +61 (03) 8673 6288
Our customer service team are also available here via livechat during office hours!
(Ps. Since you’re here, check out our FAQ page – it may answer your question).
Our postal and delivery address
20 Water Rd Preston
Fax +61 (03) 8673 6299
CERES Community Environment Park
For general CERES enquiries including the CERES Grocery, Education, Nursery or Workshops:
Phone (03) 9389 0100