Office opening hours
Monday to Fridays: 8:30am – 4pm
Email firstname.lastname@example.org or use the email form below.
Phone +61 (03) 8673 6288
We try our best to answer all enquiries on the day and all out-of-hours messages by the next business day.
Though since you’re here, check out our FAQ page, it may answer your question.
Our postal and delivery address
20 Water Rd Preston
Fax +61 (03) 8673 6299
CERES Community Environment Park
For general CERES enquiries including the CERES Grocery, Education, Nursery or Workshops:
Phone (03) 9389 0100
Our Service Guarantee
From time to time deliveries get mixed up or things aren’t quite right. And we understand such unexpected things can be an inconvenience.
So, if something happens please email or call us. And if you let us know before 8am on a weekday we can usually redeliver that day.
– If your order is over $40 we can deliver it to your home by the next business day.
– Or if it’s something smaller (under $40), we’ll apply either a store credit to be used against future purchases or a refund to your credit/debit card.
Just fill out this form (below) and we’ll make it happen.
Thanks for your support!