Office opening hours

Monday to Fridays: 8:30am – 4pm
Email  or use the email form below.
Phone +61 (03) 8673 6288

We try our best to answer all enquiries on the day and all out-of-hours messages by the next business day.
Though since you’re here, check out our FAQ page, it may answer your question.


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Our postal and delivery address

20 Water Rd Preston
Vic 3072

Fax +61 (03) 8673 6299
Skype ceresfairfood
ABN 60133437610


Please note

For general CERES enquiries including the CERES Grocery, Education, Nursery or Workshops
Phone (03) 9389 0100


Our Service Guarantee

From time to time deliveries get mixed up or things aren’t quite right. We are a team of humans but we entirely understand the frustration. So, if something happens email or call us and we will resolve it as soon as possible. And if you contact us before 8am on a weekday we can usually redeliver that day.

  • If your order over is $35 we can deliver it to your home by the next business day
  • Or if it’s something smaller (under $35), we’ll apply either a store credit to be used against future purchases or a refund to your credit/debit card.

Just fill out this form (below) and we’ll make it happen.

  • Contact Us

Thanks for your support!