Office opening hours
Monday to Fridays: 8:30am – 4pm
Email firstname.lastname@example.org or use the email form below.
Phone +61 (03) 8673 6288
We try our best to answer all enquiries on the day and all out-of-hours messages by the next business day.
Though since you’re here, check out our FAQ page, it may answer your question.
Our postal and delivery address
20 Water Rd Preston
Fax +61 (03) 8673 6299
For general CERES enquiries including the CERES Grocery, Education, Nursery or Workshops
Phone (03) 9389 0100
Our Service Guarantee
From time to time deliveries get mixed up or things aren’t quite right. We are a team of humans but we entirely understand the frustration. So, if something happens email or call us and we will resolve it as soon as possible. And if you contact us before 8am on a weekday we can usually redeliver that day.
- If your order over is $35 we can deliver it to your home by the next business day
- Or if it’s something smaller (under $35), we’ll apply either a store credit to be used against future purchases or a refund to your credit/debit card.
Just fill out this form (below) and we’ll make it happen.
Thanks for your support!