Our Service Guarantee

From time to time things go wrong with a delivery and we understand this can be a total pain because it’s food and we know you need to eat!
So, if your order goes missing we’ll home deliver it the next day for FREE!

If it’s something smaller (under $35), we’ll apply a store credit to be used against future purchases. And of course, if you prefer, you can request that your credit or debit card be refunded instead.

Just fill out this form (below) BEFORE 9AM THE DAY FOLLOWING A DELIVERY and we’ll make it happen.

First Name (required)

Last Name (required)

Your Email (required)

Daytime Contact Number (required)

What issue would you like to report?
Missing Set Produce BoxWrong Produce Box Size or TypeMissing ItemsWrong Product Quantity or TypeOther Issue

Any additional comments?

Desired Outcome
Store CreditRefund to Card on FileHome Delivery (only applies to missing set boxes and orders over $35)

If you have a set box or order over $35 missing in action, and you wish it to be delivered to your home, please confirm the address we have on file is correct.

Yes, the address in my Fair Food profile is correct

Delivery Instructions (Where is a safe place we can leave your box if you are not home?)

Please type in the following captcha code, so we know you're not a spambot:


Thanks for your support!

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