Our Service Guarantee

From time to time deliveries get mixed up or things aren’t quite right. And we understand such unexpected things can be an inconvenience.

So, if something happens please email or call us. And if you let us know before 8am on a weekday we can usually redeliver that day.

– If your order is over $40 we can deliver it to your home by the next business day!

– Or if it’s something smaller (under $40), we’ll apply either a store credit to be used against future purchases or a refund to your credit/debit card.

Just fill out this form (below) and we’ll make it happen.

  • Contact Us

Thanks for your support!

Note: Please be patient. We will be in contact by the next working day to fix any problems. You can also call us in business hours on 03 8673 6288