We’re extremely grateful to be able to keep connecting households with quality, organic groceries – thank you for trusting us to support you and your loved ones.

Health and hygiene

The health and safety of our team and community is our highest priority.

Our warehouse, office, and driving staff continue to uphold strict hygiene and covid safe practices to ensure we maintain a safe workplace during this time.

We continue to review and update these procedures as necessary to help our community stay as safe as possible.


The World Health Organisation advises that there is currently no evidence of COVID-19 transmission from food or food packaging. Additional Australian Food Standards guidelines can be found here.

As when receiving and unpacking any home delivery, please ensure that you practice good hand hygiene and wash your hands well.

Looking after each other

We continue to provide contactless delivery for all orders.

You can help look after our team by maintaining adequate space and wearing a mask when meeting our drivers. Thank you!

Collecting and reusing our packaging

We continue to collect and reuse our cardboard boxes – please flatten the ones you can and leave them out for our drivers to collect on their next visit.

We also continue to collect our cooler boxes and ice water bottles for reuse, along with refill packs from Dirt Laundry Detergent and Dr Planet, which will be returned on your behalf.

Glass milk bottles from Schulz Organic Dairy* are also collected and returned for sterilisation and reuse. Once collected, please email us with ‘Milk bottle return – X number of bottles collected’ in the subject line.

*NOTE glass bottles will only be collected if Schulz conditions of return are adhered to. All plastic and cardboard packaging must be removed (please recycle) and bottles must be 100% clean and undamaged.

Staying in touch

Now is an excellent time to turn on Email and SMS Reminders to ensure you are getting important updates from us. Just tick the box in your account profile.

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Thanks so much. Take care and keep looking after each other!

The Fair Food team.